Individual Underwear Selection

     What is the Individual Underwear Selection (IUS)?

Especially for our Clients who expect special underwear adjustment services we started a program of Individual Underwear Adjustment on 1 September 2010. Thanks to services offered under IUS you will adjust our underwear to your individual needs. The invisible professional changes introduced to the underwear will ensure the comfort of wearing.

     Our Individual Underwear Selection program offers the following services:

• Shortening the bra circumference – a service of individual fitting of the bra circumference. We shorten circumferences by an appropriate number of centimetres or size by size in accordance with standards. Such service does not deprive the bra of its advantages, and the introduced changes are hardly visible.
•  Sewing on an extra hook and eye – there is a possibility of lengthening the circumference by an additional hook and eye on special request.
• Straps replacement – a service based on taking out the straps and their replacement with new ones, according to the needs: wider, thinner, smooth, ornamented.
• Straps shortening – we shorten straps on individual requests but still provide the adjustment possibility.
• Sewing extra straps – a service based on sewing extra straps according to individual needs.
• Straps strengthening – a service based on sewing a supporting tape onto the straps that would serve to stabilise them.
• Sewing on unfastened straps – a service based on cutting the permanent straps and sewing in special fastenings that allow for straps replacement.
• Finishing elastic replacement – a service based on taking out ordinary elastics from the sides of the bra and their replacement with special ones used in low cut under wire types of bras, which better support the bra or, in models with silicone elastics, the elastics may be replaced by traditional elastics without a silicone tape.
• Lining cups with cotton – for Ladies with very sensitive skin we provide a possibility of lining the whole or a part of bra cups with cotton considerably changing the comfort of use.
• Sewing on pockets for enlarging insertions – in the case of push-up bras without a special pocket, we provide a possibility of sewing on a special pocket for enlarging insertions.
• Sewing on a circumference tape – a service based on sewing (to selected models) an ornamental or supporting tape on the circumference (under cups).
• Hooks, rings, ornaments, fastenings replacement – the replacement of hooks, rings, ornaments and fastenings with new ones in accordance with standards of the product.
• Accessory (hooks, rings, ornaments, fastenings) replacement in accordance with individual preferences of Clients - the replacement of hooks, rings, ornaments and fastenings on individual request announced by a Client.

What is the order completion time?

The order completion time is determined individually and does not exceed a period of 14 days.

Which products are subject to the IUS service?

• The IUS services are provided within the scope of Samanta products purchase in company Sales Showrooms, the Internet Shop, the Producer Shop, as well as in partner shops network offering Samanta lingerie.
• In case of special offer products, products on sale or limited offer being adjusted to the Client’s needs, the IUS program reserves a possibility of using accessories or materials other than those used in the original.

• The cost of a product delivery to the company registered office, as well as the cost of sending it back to the designated address shall be covered by the Client who orders an IUS service.
  

What is the cost of the IUS?

The IUS service is chargeable. Please contact us for the price list or any further information: sklep@samanta.pl

Further conditions for the IUS service provision

Any products adjusted under the IUS program shall not be subject to return or exchange into another product.